Aug 2018 – May 2022 · Formation Lap
Software Engineer → Senior Software Engineer
Visa, Foster City, CA
Before social and content, this was the race engineer phase: understanding compliance and risk systems in financial services, developing processes to flag suspicious cardholder transactions, and working cross-functionally with global compliance teams. Promoted to Senior Software Engineer in September 2020. A brief stint in brand consulting and marketing at Visa closed out this leg, setting up everything that came next.
Late 2020 – Present · Personal endeavor
Lights out, and away we go!
@TheRealMonicaSingh
250K+Followers
1M+Views on top posts
Started her mom's TikTok from scratch and grew it into a food and recipe storytelling account, filming, editing, scripting, and analyzing an audience - with no formal training. Those same skills carried directly into every content role that followed.
Visit @TheRealMonicaSingh ↗
Sep 2023 – May 2024 · Alongside full-time MBA
NYU Stern MBA: campus content
Grad Ambassador, NYU Stern MBA (September 2023 – May 2024). Represented the program on and off camera: sports recap videos and "tiny mic" interviews for Stern's LinkedIn, turning campus moments into content while carrying a full course load.
LinkedInStern FC's away trip to Austin for an MBA soccer tournament.
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LinkedInStern Hoops' win over Columbia at Barclays Center.
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LinkedInTiny mic interview on campus: best career advice.
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March – May 2025 · Pit stop
KennedyHRC
Freelance Content Creator
Time in role: 3 months
Produced organic Instagram videos for KennedyHRC, the Robert F. Kennedy Human Rights organization Ethel Kennedy founded to carry his legacy forward, over a three-month engagement.
Box, box — KennedyHRC
InstagramTax Day: where your dollars actually go.
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InstagramReza Khandan's imprisonment in Iran, explained.
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Instagram3 ways to celebrate Trans Day of Visibility.
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InstagramThe US lands on a human rights watchlist, again.
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InstagramWhat the Department of Education actually does.
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InstagramErasing trans history won't erase trans joy.
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InstagramRewinding the headline: attacks on the trans community.
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March 2026 – Present · Current stop
Citi
Vice President, Social Media Marketing (US Consumer Cards) — New York, NY
Time in role: 5 months and counting
Leading end-to-end creative strategy and campaign execution, organic and paid, across Citi's consumer card portfolio, Citi Travel, Citi Entertainment, Purpose Marketing, Retail Bank and more. Directing a cross-functional agency ecosystem spanning Publicis Media and Citi's internal design team.
Launched Citi's first paid social activation on Reddit, piloted organic content formats new to Citi across card products, and led social strategy for exclusive cardmember dining events, including The Supper Club and Mastercard-partnered activation "The Curated Table" in FY26.
3MM+Impressions, week one on Reddit
Box, box — Citi
What's below is the organic lineup. The paid Reddit and Meta (Instagram and Facebook) work runs dark - the strategy happening off the broadcast.
InstagramThe Supper Club: dining event recap, aesthetic-focused.
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InstagramCiti Entertainment.
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InstagramEarning dining points with a Citi card.
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InstagramA curated NY table, inviting eligible cardmembers to buy in.
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InstagramThe Supper Club: dining event recap, focused on food, beverage, and the chefs.
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FacebookCiti organic post on Facebook.
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